Techtra Technical Support provides timely, reliable, and cost-efficient assistance to our clients. Our support organization is staffed with highly motivated, trained professionals dedicated to providing quality support as quickly as possible.
We proudly stand behind our products with premium level support.
Response time : within one business day
The first two support inquiries submitted by e-mail are included at
no charge. All additional support requests, without having a
Yearly Support or
Maintenance Contract will be charged at CAD 150.00 per request. Please note that some support issues may not be covered under the listed charge.
For our enterprise customers we offer a Yearly Support or Maintenance Contract shaped to their business needs. For more information, please contact our sales department at :
sales@techtra.caThe Technical Phone Support is only available for customers who have purchased a Yearly Support or Maintenance Contract.